Surveys

Collect | Record | analyse

Overview

Capture and record anything in the field, from disruption information to graffiti or trespassing, for analysis and decision-making purposes.

Running customer surveys and collecting data is becoming a more common work function for revenue protection staff, ticket inspectors and traincrew.

The ability to capture and record information digitally within the field, published to a real time reporting suite to allow for better informed decisions is a key challenge for any business today.  

Our survey application is a simple, agile, and highly flexible tool to meet the requirements of most field workers. 

Features

Our Survey Building application and Bespoke Reporting system can integrate with a customer’s existing system or with our own ITAL developed technologies.

Customers can configure surveys and forms and produce tailored reports designed specifically for their individual needs.

Shift sheets and forms are completed in real-time on a mobile device, instead of manual form completion before and after shifts.

Survey Builder brings in-built simplification to an everyday process

Run multiple data capture survey campaigns at any one time

Flexibility to capture information in real-time as necessary.

Forms can be created from existing PDF documents or configured as required.

Mandatory forms/sheets can be completed on a mobile device throughout a shift and uploaded automatically to a back-office system.

Fully configurable with a back-office system that collates all captured data for audit or export purposes.

Benefits

Problems we solve