Merlin

Stock | Crew | Train Management

Overview

Merlin manages your rolling stock, train crew and disruption in one place, in real-time.

Merlin is a presentation layer that brings rolling stock, train crew and disruption information into one place to manage in real-time. 

Merlin extracts the rolling stock and crew diagrams from industry leading partners, allowing for the manipulation of diagrams in real-time, particularly when there is disruption.  

Merlin has a workflow designed to reflect your existing operational processes.  ITAL prides itself on digitising your existing processes, so you don’t have to change the way you work. 

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Merlin Features

Simplifying staff information in one place

Driver Schedule Cards

Update paper and digital schedule cards in real-time

Crew Diagrams

The ability to manipulate and create new diagrams on the fly

Booking on Sheet

Understand who has/hasn’t booked on, ensuring diagrams are covered

Stock Diagrams

Manage rolling stock and crew together in one place

Train tracker

Users will be able to search for individual trains which will be displayed in a new graphical format

DYNAMIS

Access to DYNAMIS, ITAL’s Data Warehouse to create new services and modules

New Features

coming soon

CREW CENTRED DIAGRAMS (CCD)

This enhances the user interface for managing traincrew. It enables users to add journey legs into a host diagram from another diagram which uncovered.

STATION AREA TRAIN OPERATIONS (SATO)

A new controller and DTM interface which is an enhancement to Station Working Book, it facilitates the stepping-up of stock and traincrews during perturbations to service, without the need to alter diagrams.

ZONAL MESSAGING
(real-time route, service indicator & alerting solution)

A new controller interface that monitors performance between stations and junctions, as well as through station platforms, alerting controllers to accumulating delays.

Messaging / Real time alerting

• Web based
• Dynamic address book
• Automated, data driven intelligence
• The ability to tell a story
• Two way communication
• Configurable UI

Merlin Benefits

  • Managing stock, crew, and disruption in real-time, in one solution
  • Integrates with existing train planning / crew systems
  • Digitises the workflow within existing process
  • Modular Instant, cross-business sharing of information
  • Integrated, real-time disruption planning and management
  • Crew and stock clashes and discrepancies highlighted (via Daphne)

Problems we solve

  • One integrated software suite doesn’t exist to manage operations
  • Legacy, stand-alone systems, suffer performance issues
  • Multiple points of manual entry
  • Systems and databases not synchronised
  • Delay in distribution of information to staff and customers
  • Inconsistent, out of date information
  • Paper schedule cards are instantly out of date, with changes being acknowledged by drivers whilst on route

Want to find out more?

Download the ITAL Guide to Stock, crew and train management