ITAL has developed digital driver schedule cards to complement the existing paper process. We hope in future years, changes to driver schedules can be moved to a real-time digital platform so that updates can be received and excepted immediately, updating downstream systems such as Darwin in real-time.
Moving to a real-time digital platform provides significant business and customer benefits that include:
It is on the ITAL roadmap to provide ESR’s and TSR’s into the Kinetic App platform so drivers and other members of staff can receive updates as they happen before and during a shift. It also empowers staff with information that can be passed onto customers at a station or onboard a service as they happen.