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Rail Operations
rail operations solutions
Home > Rail Operations
We understand Rail, and work in partnership with our clients who are looking for a modern digital, collaborative approach.
The Railway industry is our heritage and the strong platform on which we have built foundations. Building Software to improve rail performance. We have utilised modern technology to develop the digital railway, which is not just about signalling trains across the infrastructure. It also needs to include timetabling, crew management and other considerations.

Merlin
Train management
- Driver Schedule Cards
- Crew Diagrams
- Booking on sheet
- Stock Diagrams
- Train tracker
Merlin manages your rolling stock, train crew and disruption in one place, in real-time.
Merlin is a presentation layer that brings rolling stock, train crew and disruption information into one place to manage in real-time.
Merlin extracts the rolling stock and crew diagrams from industry leading partners, allowing for the manipulation of diagrams in real-time, particularly when there is disruption.
Merlin has a workflow designed to reflect your existing operational processes. ITAL prides itself on digitising your existing processes, so you don’t have to change the way you work.
Daphne
Diagram Validation
- Compare depot diagrams
- Compliant, optimised and efficient plans
- Feedback diagrams
- Identify trains
- Analyse plans
Daphne allows the train planner to check the validity of diagrams before publication
DAPHNE brings greater productivity through smart data analysis, managing diagram comparison and rule book validation. Optimising the diagram validation process, ensuring you achieve the best outcome.
SMART
SERVICE MONITOR
and RECOVERY TOOL
- Centralising and aggregating data
- Aggregate any data set
- Forecasting & predicting problems
- Ensure minimal impact for customers
- Focus on the customer experience
Making decisions to improve the customer experience
SMART will analyse historical data, events, and outcomes to provide a Controller with a range of options and scenarios to choose from using a wizard style process.
DART
Delay Attribution
Recording Tool
- System integration
- Real-time data capture
- Accessible across the business
- Full BI power reporting
- Easy to use interface
- Highlight conflicting information
Capture and record disruption information to analyse and make informed decisions
DART is a Cloud based data tool used to record disruption information, including delay codes and the reasons, using simple form-based data entry, and includes an online reporting suite.
Live Maps
REAL TIME LIVE NETWORK MAPS
- Real-time train movements on a live map
- See problems as reported
- Identify delays early
- Respond to problems quicker
Live maps is a multi-purpose, control room display that will provide controllers with a complete overview of the network, train services and route infrastructure.
Our new solution, will provide visual and audio notifications/alerts to controllers, so they can identify and resolve problems before they escalate into bigger issues, which would cause larger delays, affecting the train service, and impacting customers.
Messaging
Real time alerting
Manage disruption in one central repository
ITAL’s messaging platform can be used as a standalone system or integrated with other solutions such as Merlin.
Our new, innovative solution messaging platform allows for disruption to be managed in one central repository, whilst all business stakeholders update the incident as it unfolds.