Ital is working with clients to present both historical and live loading data in Kinetic that will assist revenue protection and all frontline staff.
It will empower staff to make informed decisions as two which train to board, and which carriage to begin ticket checking based on the busyness of the service.
This will ensure that revenue protection staff can maximise its revenue potential by positioning themselves on the correct train/carriage and can be complimented using station counting data and other data sources.
Using Dynamis, ITAL can consume data from third-party partners so information such as gate line and TVM data can be consumed and presented in our App to let frontline staff know in real-time if a ticket barrier is open or a ticket machine is out of order via a push notification.
Modules available in Kinetic
Options within loading data
Customers boarding and alighting between stations
Loading by service
Loading by carriage