The ITSR project provides a Framework for disruption management processes. This standardises and optimises the approach to restore services during large-scale train service disruption.
Integrated Train Service Recovery (ITSR) Project
The ITSR project provides a Framework for disruption management processes. This standardises and optimises the approach to restoring services during large-scale train service disruption.
ITAL Group has a solution that delivers many of the aspects and processes set out in the ITSR tool kit.
Merlin supports the ITSR Framework for disruption management processes. It standardises and optimises the approach to restore services back to timetable and share information across multiple stakeholders.
Merlin manages your rolling stock, train crew and disruption in one place, in real-time.
Introducing Merlin – ITAL’S Train Service Management System, a presentation layer that brings rolling stock, train crew and disruption information into one central place to be managed in real-time.
Merlin extracts the timetable, rolling stock and crew diagrams allowing for the creation and manipulation of diagrams in real-time, particularly when there is disruption.
MERLIN – Train Management System has been designed to unify and present resource data in one viewable space, speeding up decision-making and improving communication and information for staff and customers.
Merlin’s Station Working Book presents a range of information in one single view and makes it available across the business. Data includes:
- Train Head Code
- Real-time Darwin
- Performance Data
- Train crew diagrams
- Arrivals and departures
- Origin and destination
- Unit type
- Stock diagram
Simplifying staff information in one place
Our in-house technical and UX design expertise, ensures our clients have the tools and solutions at their fingertips to meet business requirements and solve industry challenges.
ITAL is already working with Arriva Rail London, Greater Anglia, MTR Elizabeth Line and South Western Railway. And are in discussions with c2c, Great Western Railway and Network Rail around adopting Merlin. This means rolling stock and train crew resources and new diagrams can be shared from East to West via the London corridor.