Ticketless Travel Surveys
COLLECT | RECORD | ANALYSE
Addressing Key Challenges
Overcoming Data Collection Challenges in Rail Operations
The rail operations industry is plagued by manual data collection, inconsistent record-keeping, and the inefficiencies of paper-based methods. These issues complicate tasks like disruption reporting and ticket inspections. ITAL's Survey application addresses these challenges by providing a digital platform for real-time data capture, secure storage, and easy sharing. This innovative solution enhances the accuracy, consistency, and efficiency of field operations, transforming traditional workflows into streamlined digital processes.
Manual time-consuming process are prone to errors
Inconsistent and lost data
Inability to analyse data quickly
Unable to share data across the business in real time
Predominantly paper-based process
SOLUTION
Capture and record in the field, for analysis and decision-making purposes.
Customer surveys and data collection are becoming more common work functions for revenue protection staff, ticket inspectors, and train crew.
The ability to capture and record information digitally within the field, published to a real-time reporting suite to allow for better-informed decisions, is a key challenge for any business today.
Our survey application is a simple, agile, and highly flexible tool that meets the requirements of most field workers.
KEY FEATURES
Key Features of
Survey Application
Our Survey Building application and Bespoke Reporting system can integrate with a customer’s existing system or with our own ITAL developed technologies.
Real-Time Data Capture
Enables instant and accurate collection of field data through mobile devices.
Secure Data Storage
Ensures all collected data is securely stored and protected from loss or unauthorised access.
Ease of Use
Intuitive interface designed for efficient data entry and navigation by field staff.
Flexible Customisation
Allows for tailoring surveys to specific operational needs and scenarios.
Instant Reporting
Facilitates quick generation and sharing of reports to relevant stakeholders.
Offline Functionality
Supports data collection even in areas without internet connectivity, syncing once reconnected.
BENEFITS
Enhancing Operational Efficiency with ITAL Survey Application
In conclusion, ITAL’s Survey application significantly enhances operational efficiency in rail operations. Digitising data collection reduces errors, ensures data consistency, and improves overall workflow. The application’s ability to streamline processes, enhance data accuracy, and provide real-time insights leads to better decision-making and increased productivity. Embracing this technology simplifies tasks and drives operational excellence in the field.
OUR MOBILE APP SOLUTIONS
Explore Mobile App Solutions
ITAL’s suite of mobile applications provides a robust solution to the challenges faced by the rail industry. By integrating real-time data and enhancing communication, these apps empower frontline staff to manage operations more efficiently and accurately. Each app is tailored to address specific needs, from Enforcement and Ticketless Travel Surveys to operational reporting and driver scheduling, ensuring seamless and effective rail management.