Ticketless Travel Surveys

COLLECT | RECORD | ANALYSE

Addressing Key Challenges

Overcoming Data Collection Challenges in Transport Operations

The transport operations industry is plagued by manual data collection, inconsistent record-keeping, and the inefficiencies of paper-based methods. These issues complicate tasks like disruption reporting and ticket inspections. ITAL's Survey application addresses these challenges by providing a digital platform for real-time data capture, secure storage, and easy sharing. This innovative solution enhances the accuracy, consistency, and efficiency of field operations, transforming traditional workflows into streamlined digital processes.

Manual time-consuming process are prone to errors

Inconsistent and lost data

Inability to analyse data quickly

Unable to share data across the business in real time

Predominantly paper-based process

SOLUTION

Capture and record in the field, for analysis and decision-making purposes

Customer surveys and data collection are becoming more common work functions for revenue protection staff, ticket inspectors, and train crew.

The ability to capture and record information digitally within the field, published to a real-time reporting suite to allow for better-informed decisions, is a key challenge for any business today.  

Our survey application is a simple, agile, and highly flexible tool that meets the requirements of most field workers. 

Ticketless Travel issues reported alongside in app
Monitor Ticketless Travel issues in realtime
The Delay issues caused by Ticketless Travel issues
Live data collection from ITAL Group App services
Ensuring compliance in rail appeals management with ITAL Group.
Revenue Protection and Support Solutions from ITAL Group

KEY FEATURES

Key Features of
Survey Application

Our Survey Building application and Bespoke Reporting system can integrate with a customer’s existing system or with our own ITAL developed technologies.

Real-Time Data Capture

Enables instant and accurate collection of field data through mobile devices.

Secure Data Storage

Ensures all collected data is securely stored and protected from loss or unauthorised access.

Ease of Use

Intuitive interface designed for efficient data entry and navigation by field staff.

Flexible Customisation

Allows for tailoring surveys to specific operational needs and scenarios.

Instant Reporting

Facilitates quick generation and sharing of reports to relevant stakeholders.

Offline Functionality

Supports data collection even in areas without internet connectivity, syncing once reconnected.

BENEFITS

Enhancing Operational Efficiency with ITAL Survey Application

In conclusion, ITAL’s Survey application significantly enhances operational efficiency in rail operations. By digitising data collection, it reduces errors, ensures data consistency, and improves overall workflow. The application’s ability to streamline processes, enhance data accuracy, and provide real-time insights leads to better decision-making and increased productivity. Embracing this technology simplifies tasks and drives operational excellence in the field.

OUR ENFORCEMENT SOLUTIONS

Explore Enforcement &
Revenue Protection Solutions

ITAL offers a suite of advanced solutions designed to address the unique challenges of the rail industry. Minimising fare evasion to enhancing data accuracy, our innovative tools streamline operations and maximise revenue, providing a seamless and effective approach to Enforcement and Revenue Protection.