Payment Processing
Secure and Efficient Payment Solutions
ITAL PAY
Introducing ITAL Pay: Secure and Efficient Payment Solutions for the Transport Sector
In the transport sector, ensuring secure and seamless payment solutions is crucial for enhancing customer satisfaction and operational efficiency. With a growing demand for quick, reliable payment options, transport providers must maintain data security and integrate these solutions effortlessly into their existing systems. ITAL Pay addresses these needs by offering three comprehensive services designed to streamline payment processing, improve security, and enhance customer experience.
ITAL Pay’s services cater specifically to the unique requirements of the transport sector. Whether it’s handling large volumes of transactions, ensuring PCI compliance, or integrating with various operational systems, ITAL Pay offers robust solutions that are both flexible and secure. Each service is designed to address different aspects of payment processing, providing transport providers with versatile options to suit their specific needs.
Pay Operator
Accept & process cards over the phone
ITAL Pay Operator provides a personal touch by allowing customers to make card payments over the phone with a live operator. This service ensures that customer data is secure and transactions are PCI compliant.
Transport providers can use this service to handle payments directly through their customer service centres. Operators guide customers through the payment process, ensuring a secure and smooth transaction.
Secure and seamless phone payments with a live operator.
Customers enter card details via phone keypad while staying on the line.
Ensures PCI compliance and enhances customer trust.
Easily integrates into existing call centre workflows.
Pay Web
Secure online transactions
ITAL Pay Web offers secure online payment solutions, protecting businesses and customers from fraud and data theft. This service uses advanced 3D-Secure technology to authenticate cardholders during transactions.
Transport providers can integrate this service into their websites, allowing customers to make secure online payments for tickets, passes, or other services. The 3D-Secure technology ensures each transaction is verified and secure.
Secure online payments with 3D-Secure technology.
Protects against fraud and disputed transactions.
Fast, effective, and user-friendly for customers.
Simple integration with client websites, customizable to business needs.
Pay Auto
Automated 24/7 payments
Pay Auto ITAL Pay Auto provides an automated 24/7 payment processing platform that eliminates the need for an agent. Customers can make secure card payments via an automated voice response system.
Transport providers can offer this service to customers who prefer self-service options. The automated system handles payments any time of day, reducing the need for customer service agents and minimizing wait times.
By adopting ITAL Pay, transport businesses can offer secure, efficient, and customer-friendly payment solutions that seamlessly integrate into their operations, ensuring both compliance and enhanced service quality.
Automated 24/7 payment processing without agent assistance.
Secure payments via an automated voice response system.
Reduces wait times and enhances customer convenience.
Cloud-based, flexible, and easy to integrate into existing systems.
BENEFITS
Resolving Transport Payment Issues with ITAL Pay
ITAL Pay offers secure, efficient payment solutions to address common issues faced by transport companies, including cash postal payments, non-compliant processing, and restricted offerings for financially challenged customers. The three services—Pay Operator, Pay Web, and Pay Auto—provide flexible options for phone, online, and automated payments. Each service ensures PCI compliance, enhances customer convenience, and integrates seamlessly into existing systems, thereby improving revenue collection, data security, and overall customer satisfaction. By adopting ITAL Pay, transport providers can streamline their payment processes and cater to diverse customer needs effectively.
OUR ENFORCEMENT SOLUTIONS
Explore Enforcement &
Revenue Protection Solutions
ITAL offers a suite of advanced solutions designed to address the unique challenges of the rail industry. Minimising fare evasion to enhancing data accuracy, our innovative tools streamline operations and maximise revenue, providing a seamless and effective approach to Enforcement and Revenue Protection.